Lean Six Sigma : A DMAIC Roadmap and Tools for Successful Improvements Implementation
Mohammad H. Al-Rifai
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77 Pillars of Quality and the Pursuit of Excellence : A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs
Souraj Salah
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Hospitality and Tourism Marketing : Building Customer Driven Hospitality and Tourism Organizations
Robert Ebo Hinson
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Leader Work : Using Insight, Intuition and Imagination to Develop Leadership Practice
Paul Hibbert
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Managing Customer Relationships Using Customer Care Techniques : Strategy Development of an International Enterprise
Anna (Czestochowa University Of Technology, Poland) Brzozowska
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Building Resilience in Global Business During Crisis : Perspectives from Emerging Markets
Suraksha (Newcastle University, UK) Gupta
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Women Entrepreneurs : Building Sustainable Business Models in Digital Spaces, Case Studies, and Experiences
Tilottama (Indian Institute of Management, Uttaranchal Universi Singh
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The Handbook of Action Learning : The Go-To Source for Individual, Organizational and Social Development
John (Senior Research Fellow, School of Social Science & P Edmonstone
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Supply Chain and Logistics Management : An Integrated Approach
Rajat Baisya
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Return on Investment in Training and Performance Improvement Programs
Patricia Pulliam Phillips
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Strategic Value Creation : Design and Execute a Strategy for Breakthrough Returns
Rupert Morrison
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Cambridge Handbook of Routine Dynamics
Martha S. (University of California, Irvine) Feldman
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New Directions in the Future of Work
Monica (Pablo de Olavide University, Spain) Santana
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Do Women Entrepreneurs Practice a Different Kind of Entrepreneurship?
Alison (Cardiff University, UK) Theaker
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Creating a Lean Culture : Tools to Sustain Lean Conversions, Third Edition
David (Principal, David Mann Lean Consulting, Michigan, USA) Mann
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Strategy Safari : The complete guide through the wilds of strategic management
Henry Mintzberg
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Airline Marketing and Management
Stephen Shaw
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Strategy Maps : Converting Intangible Assets into Tangible Outcomes
Robert S. Kaplan
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The Mind Of The Strategist: The Art of Japanese Business
Kenichi Ohmae
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Enterprise Architecture As Strategy : Creating a Foundation for Business Execution
Jeanne W. Ross
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The New Guide to Identity : How to Create and Sustain Change Through Managing Identity
Wolff Olins
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What Is Strategy and Does It Matter?
Richard (Reader in Strategy at the Sa?d Business School, Whittington
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Changing Conversations in Organizations : A Complexity Approach to Change
Patricia (University of Hertfordshire, UK) Shaw
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The Luxury Strategy : Break the Rules of Marketing to Build Luxury Brands
Jean-Noel Kapferer
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