Process Downtime Reduction : How to Minimize Waste from Breakdowns, Set-Ups, Supply Chain Issues, and Staffing Constraints
Michael R. Beauregard
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Lean Six Sigma 4.0 for Operational Excellence Under the Industry 4.0 Transformation
Rajeev Rathi
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Quality Management, Value Creation, and the Digital Economy
Joanna (Czestochowa University of Technology, Poland) Rosak-Szyrocka
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The Performance Management Systems Playbook : Integrating the ISO 56002 and 56004 Standards Into Your Business Operations
H. James Harrington
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Internal Audit Leadership : Elevating the Internal Audit Function to Accelerate Value
Patricia Kaim
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Human-Centered Lean Six Sigma : Creating a Culture of Integrated Operational Excellence
Hung Le
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Learning from the Past, Present, and Future to Drive Profits to New Levels : Roadmaps for Solving and Preventing Problems, Making Better Decisions, and Implementing the Ultimate Improvement Cycle
Bob (Kennesaw, Georgia, USA) Sproull
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Beyond the Five Whys : Root Cause Analysis and Systems Thinking
James C. Paterson
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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Jeffrey Liker
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Measurement and Calibration Requirements for Quality Assurance to ISO 9000
Alan S. (University of Sheffield, UK) Morris
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Control Self Assessment : For Risk Management and Other Practical Applications
Keith (Henley Management College, UK) Wade
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Balanced Scorecard Step-by-Step : Maximizing Performance and Maintaining Results
Paul R. Niven
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Make Success Measurable! : A Mindbook-Workbook for Setting Goals and Taking Action
Douglas K. Smith
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Oakland on Quality Management
John S Oakland
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An Introduction to Quality Assurance in Health Care
Avedis (Formerly Professor of Public Health, Formerly Prof Donabedian
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Six Sigma: SPC and TQM in Manufacturing and Services
Geoff Tennant
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The Ultimate Improvement Cycle : Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints
Bob (Kennesaw, Georgia, USA) Sproull
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Top Class Competitors : How Nations, Firms, and Individuals Succeed in the New World of Competitiveness
Stephane (IMD International Business School, Lausanne, Switze Garelli
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More Is More : How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
Blake Morgan
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Lean Six Sigma Service Excellence : A Guide to Green Belt Certification and Bottom Line Improvement
Gerald Taylor
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Toyota Under Fire: Lessons for Turning Crisis into Opportunity
Jeffrey Liker
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Bringing Up the Boss : Practical Lessons for New Managers
Rachel Pacheco
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Quality and Me : Lessons from an Evolving Life
Philip B. Crosby
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Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process
Kimberly Watson-Hemphill
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