Customer Satisfaction Measurement : Kundenzufriedenheitsmessung als Informationsgrundlage des Hersteller- und Handelsmarketing am Beispiel der Automobilwirtschaft
Korte Christian Korte
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«Value-Added Services» als Profilierungsinstrument im Wettbewerb : Analyse, Generierung und Bewertung
Laakmann Kai Laakmann
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Betriebstypenprofilierung in vertraglichen Vertriebssystemen : Eine Analyse von Einflufaktoren und Erfolgswirkungen auf der Grundlage eines Vertragshaendlersystems im Automobilhandel
Wollenstein Stefan Wollenstein
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Koordinationsorientiertes Logistik-Management in Der Textilwirtschaft : Ein Beitrag Zur Ganzheitlichen Optimierung Der Logistik Aus Sicht Der Bekleidungsindustrie
Beate Wojaczek
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Innovative Logistik - Dienstleistungskonzepte in der Textilwirtschaft : Ein Beitrag zur koordinationsorientierten Gestaltung der Textil-Logistik
Thesing Andreas Thesing
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Coaching and Mentoring Supervision: Theory and Practice
Tatiana Bachkirova
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El lado positivo del fracaso : Como convertir los errores en puentes hacia el exito
John C. Maxwell
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Los 21 minutos mas poderosos en el dia de un lider
John C. Maxwell
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The Challenge Continues : Encourage the Heart Participant Workbook
James M. Kouzes
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Leadership Practices Inventory (LPI) Action Cards Facilitator's Guide Set
James M. Kouzes
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The Leadership Challenge Workshop Card, 4e: Side A - The Ten Commitments of Leadership; Side B - The Five Practices of Exemplary Leadership
James M. Kouzes
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An Introduction to The Five Practices of Exemplary Leadership Participant Workbook
James M. Kouzes
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The Leadership Challenge Journal : Reflections on Becoming a Better Leader
James M. Kouzes
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Coaching and Mentoring : A Journey Through the Models, Theories, Frameworks and Narratives of David Clutterbuck
David Clutterbuck
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How High Will You Climb? : Determine Your Success by Cultivating the Right Attitude
John C. Maxwell
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Leadership Gold : Lessons I've Learned from a Lifetime of Leading
John C. Maxwell
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Implementing Mentoring Schemes
Nadine Klasen
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Mentoring Executives and Directors
David Megginson
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Mentoring and Diversity
Belle Rose Ragins
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Mentoring New Parents at Work : A Guide for Businesses and Organisations
Nicki (Purple Shark Consulting, UK) Seignot
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Further Techniques for Coaching and Mentoring
David Megginson
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Leadership Practices Inventory 4th Edition : Self
James M. Kouzes
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The Five Practices of Exemplary Leadership Legal Services
James M. Kouzes
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