Lean TRIZ : How to Dramatically Reduce Product-Development Costs with This Innovative Problem-Solving Tool
H. James Harrington
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Der Einsatz Von Kundenkarten Im Einzelhandel : Konzeptionelle Und Praktische Probleme Kartengestuetzter Kundeninformationssysteme Und Kundenbindungsstrategien Im Stationaeren Einzelhandel
Joachim Mohme
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