Return on Investment in Training and Performance Improvement Programs
Patricia Pulliam Phillips
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The Human Resources Scorecard
Jack J. Phillips
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Maximizing the Value of Consulting : A Guide for Internal and External Consultants
Jack J. Phillips
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Proving the Value of Soft Skills : Measuring Impact and Calculating ROI
Patricia Pulliam Phillips
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ROI Fundamentals : Why and When to Measure Return on Investment
Patricia Pulliam Phillips
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Make Training Evaluation Work
Jack J. Phillips
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Measuring for Success : What CEOs Really Think About Learning Investments
Jack J. Phillips
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Survey Basics
Patricia Pulliam Phillips
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Measuring the Success of Sales Training : A Step-by-Step Guide for Measuring Impact and Calculating ROI
Patricia Pulliam Phillips
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