The 9 Types of Difficult People: How to spot them and quickly improve working relationships
Nick Robinson
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Elisabeth (University of Essex) Kelan
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Sir John Jones
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Seth Godin
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Joseph Grenny
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Edgar H. Schein
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Cassandra Worthy
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Claire Pedrick
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Leo (Wiley) MacLeod
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Lorraine Warne
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Michael Stanford
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Mark C. Crowley
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Sarah Langslow
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Peter J Hughes
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Jasper Steinhausen
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Jeanne Porter King
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Andy Hunter
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Lesley Parkinson
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Kirstie Drummond Papworth
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Alex Morton
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