Developing Service Products And Brands
Jochen (Nus, S'pore) Wirtz
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Pricing Services And Revenue Management
Jochen (Nus, S'pore) Wirtz
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Designing Customer Service Processes
Jochen (Nus, S'pore) Wirtz
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Managing People For Service Advantage
Jochen (Nus, S'pore) Wirtz
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Service Quality And Productivity Management
Jochen (Nus, S'pore) Wirtz
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Evaluating the Impact of a Total Force Service Commitment Policy on Air Force Pilot Manning : An Exploratory Application of Inventory Modeling
David Schulker
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Improving Gender Diversity in the U.S. Coast Guard : Identifying Barriers to Female Retention
Kimberly Curry Hall
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Advancement and Retention Barriers in the U.S. Air Force Civilian White Collar Workforce : Implications for Demographic Diversity
Kirsten Keller
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Department of the Air Force Officer Talent Management Reforms : Implications for Career Field Health and Demographic Diversity
Matthew Walsh
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Championing the Agile Air Force Officer Career : Examining the Potential Use of New Career Management Flexibilities
Miriam Matthews
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Developing an Air Force Retention Early Warning System : Concept and Initial Prototype
David Schulker
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Air Force Operational Test and Training Infrastructure : Barriers to Full Implementation
Mark Toukan
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Improving Demographic Diversity in the U.S. Air Force Officer Corps
Nelson Lim
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Understanding Demographic Differences in Undergraduate Pilot Training Attrition
David Schulker
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Building a Healthy Mq-1/9 Rpa Pilot Community : Designing a Career Field Planning Tool
Tara L. Terry
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Training Success for U.S. Air Force Special Operations and Combat Support Specialties : An Analysis of Recruiting, Screening, and Development Processes
Maria C Lytell
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