Lean Implementation in Hospital Departments : How to Move from Good to Great Services
A. Heri Iswanto
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TQM Engineering Handbook
D.H. (Contemporary Consultants, Ypsilanti, Michigan, USA) Stamatis
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The Lean Enterprise : Tools for Developing Leadership in a Lean Culture
A. Heri Iswanto
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Organizational Change through Lean Methodologies : A Guide for Successful Implementation
A. Heri Iswanto
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