Managing Operations : A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)
Roger (Perth College) Cartwright
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The Marketing Blueprint : Business Blueprints
Christine (University of Nottingham) Ennew
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TPM: Collected Practices and Cases
Productivity Press
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Manager's Guide to Operations Management
John Kamauff
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Essential Tools for Operations Management : Tools, Models and Approaches for Managers and Consultants
Simon Burtonshaw-Gunn
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The McGraw Hill 36 Hour Six Sigma Course
Greg Brue
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The McGraw-Hill 36-Hour Course: Operations Management
Linda Brennan
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Process! : How Discipline and Consistency Will Set You and Your Business Free
Mike Paton
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LeanSpeak : The Productivity Business Improvement Dictionary
Mary A. Junewick
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Innovation : Driving Product, Process, and Market Change
Edward B. (Sloan School of Management, Massachusetts Institut Roberts
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Lean Supply Chain : Collected Practices & Cases
Productivity Press
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The Total Package
Thomas Hine
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Counterfeiting Exposed : Protecting Your Brand and Customers
David M. Hopkins
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The Baptist Health Care Journey to Excellence : Creating a Culture that WOWs!
Al (Baptist Health Care Corporation) Stubblefield
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Lean Sigma Methods and Tools for Service Organizations
Jaideep Motwani
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Six Sigma for Managers, Second Edition (Briefcase Books Series)
Greg Brue
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Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
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Managing in the Email Office
Monica Seeley
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The Art of Product Design : Changing How Things Get Made
Hardi Meybaum
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The Basics of Self-Balancing Processes : True Lean Continuous Flow
Gordon Ghirann
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Implementing Standardized Work : Measuring Operators Performance
Alain Patchong
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The Business Solution to Poverty; Designing Products and Services for Three Billion New Customers
Paul Polak
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Operations Rules : Delivering Customer Value through Flexible Operations
David (Massachusetts Institute of Technology) Simchi-Levi
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