Creating Customer Loyalty : Build Lasting Loyalty Using Customer Experience Management
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The Business of Less : The Role of Companies and Households on a Planet in Peril
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Effective Directors : The Right Questions to Ask (QTA)
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Brand Metrics : Measuring Brand Efficacy along the Customer Journey
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Small Actions, Big Difference : Leveraging Corporate Sustainability to Drive Business and Societal Value
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Corporate Governance Models : A Critical Assessment
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Pioneers in Marketing : A Collection of Biographical Essays
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Strategic Marketing Management
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Divorce, Family Structure, and the Academic Success of Children
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Strategic Marketing Planning
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CIM Coursebook 08/09 Introductory Certificate in Marketing
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The Sustainability Mindset Principles : A Guide to Developing a Mindset for a Better World
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Essentials of Pricing Analytics : Tools and Implementation with Excel
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Sustainability and Corporate Governance : A Guide to Law and Practice
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Strategic Brand Management and Development : Creating and Marketing Successful Brands
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Sales Force Management : Leadership, Innovation, Technology
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Winning with Data in the Business of Sports : CRM and Analytics
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