Understanding ISO 9000 and Implementing the Basics to Quality
D.H. Stamatis
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Applying TQM to Product Design and Development
Marvin (Sepulveda, California, USA) Moss
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How to Achieve ISO 9000 Registration Economically and Efficiently
Naroola
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GMP/ISO Quality Audit Manual for Healthcare Manufacturers and Their Suppliers, (Volume 2 - Regulations, Standards, and Guidelines) : Regulations, Standards, and Guidelines
Leonard Steinborn
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Universal and Accessible Design for Products, Services, and Processes
Robert F. (Wayne State University, Detroit, Michigan, USA) Erlandson
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Controls and Automation for Facilities Managers : Efficient DDC Systems Implementation
Viktor Boed
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The Evaluation Society
Peter Dahler-Larsen
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Management for Quality Improvement : The 7 New QC Tools
Sigeru Mizuno
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The Textbook of Total Quality in Healthcare
A. F. (University of Oklahoma, Oklahoma City, Oklahoma, USA) Al-Assaf
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Service Quality Management in Hospitality, Tourism, and Leisure
Connie Mok
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The Lean Innovation Cycle : A Multi-Disciplinary Framework for Designing Value with Lean and Human-Centered Design
Michael Parent
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Six Sigma Software Quality Improvement
Vic Nanda
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Six Sigma for Sustainability
Tom McCarty
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The Handbook for Quality Management, Second Edition
Thomas Pyzdek
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Quality Technician's Handbook, The
Gary Griffith
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Statistical Methods for SPC and TQM
D Bissell
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The Quality Management Sourcebook : An International Guide to Materials and Resources
Christine Avery
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Understanding, Managing and Implementing Quality : Frameworks, Techniques and Cases
Jiju Antony
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Measuring Business Excellence
Gopal K. Kanji
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Case Studies in Public Governance : Building Institutions in Singapore
June Gwee
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Public Administration Reformation : Market Demand from Public Organizations
Yogesh Dwivedi
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Monitoring Bathing Waters : A Practical Guide to the Design and Implementation of Assessments and Monitoring Programmes
Jamie Bartram
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Managing Business Improvement and Quality : Implementing Key Tools and Techniques
Barrie G. (University of Manchester, UK) Dale
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