Performance Measurement for World Class Manufacturing : A Model for American Companies
Brian H. Maskell
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Total Productivity Management (TPmgt) : A Systemic and Quantitative Approach to Compete in Quality, Price and Time
David J. Sumanth
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Quality is Everybody's Business
Patrick L (Consultant, Holden, Massachusetts, USA) Townsend
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Principles of Total Quality
Vincent K. (University of Miami, Coral Gables, Florida, USA) Omachonu
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Integrated IT Performance Management
Kenneth Bainey
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Lean Six Sigma for Engineers and Managers : With Applied Case Studies
Matthew John Franchetti
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Acceptance Sampling in Quality Control
Edward G. (Rochester Institute of Technology, New York, USA Schilling
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Design for Six Sigma : A Practical Approach through Innovation
Elizabeth A. (Maryville University, St. Louis, USA) Cudney
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Corporate Sigma : Optimizing the Health of Your Company with Systems Thinking
Anwar El-Homsi
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Stories from My Sensei : Two Decades of Lessons Learned Implementing Toyota-Style Systems
Steve (Baylor Scott & White Healthcare System, Temple, Texas, U Hoeft
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The Future of Lean Sigma Thinking in a Changing Business Environment
David Rogers
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Toyota by Toyota : Reflections from the Inside Leaders on the Techniques That Revolutionized the Industry
Samuel Obara
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Lean Systems : Applications and Case Studies in Manufacturing, Service, and Healthcare
Elizabeth A. Cudney
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Accelerating Lean Six Sigma Results : How to Achieve Improvement Excellence in the New Economy
Terence Burton
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Quality Management : Concepts, Techniques & Systems
Bholanath Das
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Globalization and Human Resource Management in the Airline Industry
Jack Eaton
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Measurement Made Accessible : A Research Approach Using Qualitative, Quantitative and Quality Improvement Methods
D . Lynn Kelley
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The Quality Movement and Organization Theory
Robert E. Cole
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Managing Quality
Mihaela L Kelemen
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The Bureaucratic Experience: The Post-Modern Challenge : The Post-Modern Challenge
Ralph P. Hummel
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Controls and Automation for Facilities Managers : Efficient DDC Systems Implementation
Viktor Boed
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The Evaluation Society
Peter Dahler-Larsen
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TQM Engineering Handbook
D.H. (Contemporary Consultants, Ypsilanti, Michigan, USA) Stamatis
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