ISO 9000 Quality Systems Handbook - updated for the ISO 9001:2008 standard
David Hoyle
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Quality Management Essentials
David Hoyle
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ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard : Increasing the Quality of an Organization’s Outputs
David Hoyle
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Total Quality Management and Operational Excellence : Text with Cases
John S. Oakland
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Total Construction Management : Lean Quality in Construction Project Delivery
John S. Oakland
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