The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed
Michael George
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Isn't It Obvious?
Eliyahu M. Goldratt
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The Choice
Eliyahu M. Goldratt
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Negotiating and Customer Satisfaction (NetEffect)
David L. Goetsch
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Lean Manufacturing and Service : Fundamentals, Applications, and Case Studies
Kanchan (East Carolina University) Das
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Safety Metrics for the Modern Safety Professional
C. Lopez
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Resource Efficiency, Sustainability, and Globalization : Exploring India-European Union Cooperation
Manoranjan Mishra
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Lean Six Sigma : A DMAIC Roadmap and Tools for Successful Improvements Implementation
Mohammad H. Al-Rifai
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77 Pillars of Quality and the Pursuit of Excellence : A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs
Souraj Salah
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77 Pillars of Quality and the Pursuit of Excellence : A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs
Souraj Salah
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Measuring Service Performance : Practical Research for Better Quality
Ralf Lisch
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The Single-Minded Project : Ensuring the Pace of Progress
Martin Price
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Exercising Agency : Decision Making and Project Initiation
Mark Mullaly
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Innovating Professional Services : Transforming Value and Efficiency
Alastair Ross
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The 'Made in Germany' Champion Brands : Nation Branding, Innovation and World Export Leadership
Ugesh A. Joseph
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Customer Relationship Management : A Global Perspective
Gerhard Raab
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Applying Lean Six Sigma in the Pharmaceutical Industry
Bikash Chatterjee
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The Quality Audit for ISO 9001:2000 : A Practical Guide
David Wealleans
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Benjamin Watson
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Journey to Improvement : A Team Guide to Systems Change in Education, Health Care, and Social Welfare
Alicia Grunow
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Journey to Improvement : A Team Guide to Systems Change in Education, Health Care, and Social Welfare
Alicia Grunow
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Islamic Operations Management : Theories and Applications
Rafikul Islam
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Routledge Handbook of Construction Project Procurement and Delivery : Fundamentals, Trends and Imperatives
Mohan (University of Hong Kong) Kumaraswamy
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Why Care? : How Thriving Individuals Create Thriving Cultures of Continuous Improvement Within Organizations
Chris Warner
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