The Complete Lean Enterprise : Value Stream Mapping for Office and Services, Second Edition
Beau Keyte
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Beyond Lean Production : Emphasizing Speed and Innovation to Beat the Competition
Roger G. Lewandowski
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The Customer-Driven Organization : Employing the Kano Model
Sr. Coleman
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The Basics of Hoshin Kanri
Randy K. (General Dynamics ATP, Charlotte, North Carolina, Kesterson
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Lean Safety Gemba Walks : A Methodology for Workforce Engagement and Culture Change
Robert B. Hafey
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Lean for Banks : Improving Quality, Productivity, and Morale in Financial Offices
Bohdan W. Oppenheim
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Quality Engineering Handbook
Thomas (Pyzdek Consulting Inc., Tucson, Arizona, USA) Pyzdek
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Standardization Essentials : Principles and Practice
Steven M. (University of Maryland, College Park, USA) Spivak
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Essentials for the Improvement of Healthcare Using Lean & Six Sigma
D.H. Stamatis
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A Factory of One : Applying Lean Principles to Banish Waste and Improve Your Personal Performance
Daniel Markovitz
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A Factory of One : Applying Lean Principles to Banish Waste and Improve Your Personal Performance
Daniel Markovitz
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The Basics of Self-Balancing Processes : True Lean Continuous Flow
Gordon Ghirann
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The Basics of Self-Balancing Processes : True Lean Continuous Flow
Gordon Ghirann
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Lean Systems : Applications and Case Studies in Manufacturing, Service, and Healthcare
Elizabeth A. Cudney
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Electronic Health Record : A Systems Analysis of the Medications Domain
MD, Alexander Scarlat
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