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Joseph De Feo
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Juran's Quality Essentials
Joseph Defeo
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A J Edwards
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Reinventing Lean : Introducing Lean Management into the Supply Chain
Gerhard Plenert
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Comparing ISO 9000, Malcolm Baldrige, And the SEI CMM for Software : A Reference and Selection Guide
Michael O. Tingey
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Process Redesign : The Implementation Guide for Managers (paperback)
Irving J. DeToro
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Guide to Six Sigma and Process Improvement for Practitioners and Students, A : Foundations, DMAIC, Tools, Cases, and Certification
Howard Gitlow
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Howard S. Gitlow
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Ian D. Wedgwood
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Global Promise: Quality Assurance and Accountability in Professional Psychology
Judy Hall
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Global Promise: Quality Assurance and Accountability in Professional Psychology
Judy Hall
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Real Process Improvement Using the CMMI
Michael West
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Adedeji B. (Professor, Dean Graduate School of Engineering and Badiru
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