Why Care? : How Thriving Individuals Create Thriving Cultures of Continuous Improvement Within Organizations
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Life Cycle Cost Analysis : An Economic Model for Sustainable Tomorrow
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77 Pillars of Quality and the Pursuit of Excellence : A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs
Souraj Salah
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Measuring Service Performance : Practical Research for Better Quality
Ralf Lisch
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The Single-Minded Project : Ensuring the Pace of Progress
Martin Price
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Exercising Agency : Decision Making and Project Initiation
Mark Mullaly
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Innovating Professional Services : Transforming Value and Efficiency
Alastair Ross
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The 'Made in Germany' Champion Brands : Nation Branding, Innovation and World Export Leadership
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Customer Relationship Management : A Global Perspective
Gerhard Raab
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Applying Lean Six Sigma in the Pharmaceutical Industry
Bikash Chatterjee
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The Quality Audit for ISO 9001:2000 : A Practical Guide
David Wealleans
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Life Cycle Cost Analysis : An Economic Model for Sustainable Tomorrow
Nirjhar Chakravorti
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Nirjhar Chakravorti
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Why Care? : How Thriving Individuals Create Thriving Cultures of Continuous Improvement Within Organizations
Chris Warner
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Why Care? : How Thriving Individuals Create Thriving Cultures of Continuous Improvement Within Organizations
Chris Warner
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Journey to Improvement : A Team Guide to Systems Change in Education, Health Care, and Social Welfare
Alicia Grunow
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Journey to Improvement : A Team Guide to Systems Change in Education, Health Care, and Social Welfare
Alicia Grunow
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Lean Production Simplified : A Plain-Language Guide to the World's Most Powerful Production System
Pascal Dennis
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Principles and Practices of Quality Assurance : A guide for internal and external quality assurers in the FE and Skills Sector
Ann Gravells
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Inventory Optimization : Models and Simulations
Nicolas Vandeput
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Quality Management Essentials
David Hoyle
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