Achieving Objectives Through Time Management
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Solving Problems and Making Decisions
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Managing Conflict in the Workplace
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Understanding Change in the Workplace
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Hbr's 10 Must Reads on Change Management, Vol. 2 (with Bonus Article "accelerate!" by John P. Kotter)
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Managing Performance
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Recruiting, Selecting and Inducting New Staff in the Workplace
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Motivating to Perform in the Workplace
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Managing Stress in the Workplace
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Organizing and Delegating
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Managing Health and Safety at Work
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Understanding the Communication Process in the Workplace
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Writing for Business
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Competency-Based Human Resource Management : Discover a New System for Unleashing the Productive Power of Exemplary Performers
David D. Dubois
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Mindful Listening (HBR Emotional Intelligence Series)
Harvard Business Review
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Adult Learning Basics, 2nd Edition
William J. Rothwell
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High-Performance Coaching for Managers : A Step-by-Step Approach to Increase Employees' Performance and Productivity
William J. Rothwell
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Managing Customer Service
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Providing Quality to Customers
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Planning to Work Efficiently
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Managing the Efficient Use of Materials
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Influencing Others at Work
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Understanding Workplace Information Systems
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Creating Engaged Employees : It's Worth the Investment
William J. Rothwell
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