Performance Dashboards : Measuring, Monitoring, and Managing Your Business
Wayne W. Eckerson
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Synesis : The Unification of Productivity, Quality, Safety and Reliability
Erik Hollnagel
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Top Class Competitors : How Nations, Firms, and Individuals Succeed in the New World of Competitiveness
Stephane (IMD International Business School, Lausanne, Switze Garelli
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Lean in Agriculture : Create More Value with Less Work on the Farm
Vibeke Fladkjaer Nielsen
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BASICS: Be Always Sure Inputs Create Success : 12 Lean Six Sigma Tools and Techniques to Reduce the Cost of Quality from the Coal Face Out
Paul Cunningham
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Beyond the Five Whys : Root Cause Analysis and Systems Thinking
James C. Paterson
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A Magnificent Journey to Excellence : Sixteen Years of Six Sigma at Cummins Inc.
George K. Strodtbeck III
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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Jeffrey Liker
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