The Green Six Sigma Handbook : A Complete Guide for Lean Six Sigma Practitioners and Managers
Ron Basu
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The Toyota Production System Journey : The Continuously Changing Features of TPS and Lean Thinking
Noboru Takeuchi
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Sustainable Self-Governance in Businesses and Society : The Viable System Model in Action
Angela Espinosa
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Negotiating and Customer Satisfaction (NetEffect)
David L. Goetsch
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77 Pillars of Quality and the Pursuit of Excellence : A Guide to Basic Concepts and Lean Six Sigma Tools for Practitioners, Managers, and Entrepreneurs
Souraj Salah
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Quality Management and Accounting in Service Industries : A New Model of Quality Cost Calculation
Wojciech Sadkowski
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Supply Chain Strategies : Demand Driven and Customer Focused
Tony Hines
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Digitalisation and Organisation Design : Knowledge Management in the Asian Digital Economy
Mohammad Nabil (Universiti of Brunei Darussalam (UBDSBE).) Almunawar
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Learning from the Past, Present, and Future to Drive Profits to New Levels : Roadmaps for Solving and Preventing Problems, Making Better Decisions, and Implementing the Ultimate Improvement Cycle
Bob (Kennesaw, Georgia, USA) Sproull
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Digital Transformation Management : Challenges and Futures in the Asian Digital Economy
Mohammad Nabil (Universiti of Brunei Darussalam (UBDSBE).) Almunawar
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Quality Function Deployment and Systems Supportability : Achieving Key Performance Parameters and Ensuring Functional Alignment
John Longshore
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Process Downtime Reduction : How to Minimize Waste from Breakdowns, Set-Ups, Supply Chain Issues, and Staffing Constraints
Michael R. Beauregard
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Internal Audit Leadership : Elevating the Internal Audit Function to Accelerate Value
Patricia Kaim
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Human-Centered Lean Six Sigma : Creating a Culture of Integrated Operational Excellence
Hung Le
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Total Quality Management: A pictorial guide for managers
John S Oakland
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Pocket Guide to TQM
John S Oakland
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Quality Improvement Techniques in Construction : Principles and Methods
Steven McCabe
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Six Sigma Demystified, Second Edition
Paul Keller
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Managing Quality
Des Bell
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Total Organizational Excellence
John S Oakland
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Quality Management Demystified
Sid Kemp
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Benchmarking for Best Practice
Mohamed Zairi
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Customer Satisfaction Measurement for ISO 9000: 2000
Bill Self
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Curing Health Care : New Strategies for Quality Improvement
Donald M. Berwick
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