Curing Health Care : New Strategies for Quality Improvement
Donald M. Berwick
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The Importance of Quality : Electrical Installation Series: Intermediate Course
Malcom Doughton
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The 7 Kata : Toyota Kata, TWI, and Lean Training
Conrad Soltero
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Healthcare Kaizen : Engaging Front-Line Staff in Sustainable Continuous Improvements
Mark Graban
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Quality Management : Essential Planning for Breweries
Mary Pellettieri
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Six Sigma in HR Transformation : Achieving Excellence in Service Delivery
Mircea Albeanu
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Managing Quality
Mihaela L Kelemen
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Meeting Customer Needs
Ian Smith
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Total Quality Management Blueprint
Barrie G. (University of Manchester, UK) Dale
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Quality Assurance and the Law
Elaine Pritchard
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The Project Meeting Facilitator : Facilitation Skills to Make the Most of Project Meetings
Tammy Adams
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Getting Started with: Quality Management Systems and ISO 9001:2015
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5S for Healthcare
Thomas L. (Rona Consulting Group, Mercer Island, Washington, Jackson
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Office Lean : Understanding and Implementing Flow in a Professional and Administrative Environment
Ken Eakin
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Quality Management Systems : A Practical Guide to Standards Implementation
Ray (Herne European Consultancy Ltd, UK) Tricker
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Managing Performance Improvement
Lynne F. Baxter
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The Evaluation Society
Peter Dahler-Larsen
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Food Safety and Food Quality
Prof. R E (University of York, UK) Hester
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World Class Applications of Six Sigma
Jiju Antony
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The Basics of Project Evaluation and Lessons Learned
Willis H. (Associate Director of Learning Management, Pfizer/W Thomas
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The Intersection of Change Management and Lean Six Sigma : The Basics for Black Belts and Change Agents
Randy K. (General Dynamics ATP, Charlotte, North Carolina, Kesterson
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Kaizen Workshops for Lean Healthcare
Thomas L. Jackson
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The Practical Application of the Process Capability Study : Evolving From Product Control to Process Control
Douglas B. Relyea
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Making the Case for Change : Using Effective Business Cases to Minimize Project and Innovation Failures
Christopher F. Voehl
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