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Graham Manville
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Hasan Akpolat
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Bernardo Nicoletti
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Barrie G. Dale
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Maqbouleh M. Hammoudeh
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Alin Posteuca
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Richard Wang
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Peter Bowbrick
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Mark (Chicago, Illinois, USA) Hagland
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Greg Hutchins
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D.H. Stamatis
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June Gwee
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Anthony Tarantino
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Basic Statistical Tools for Improving Quality
Chang W. (Hanyang University (South Korea)) Kang
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Michael O. Tingey
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Process Redesign : The Implementation Guide for Managers (paperback)
Irving J. DeToro
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Guide to Six Sigma and Process Improvement for Practitioners and Students, A : Foundations, DMAIC, Tools, Cases, and Certification
Howard Gitlow
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Howard S. Gitlow
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Ian D. Wedgwood
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Real Process Improvement Using the CMMI
Michael West
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