The Complete Lean Enterprise : Value Stream Mapping for Office and Services, Second Edition
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Chiara (Politecnico di Milano, Italy) Tagliaro
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K. Korotov
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Peter (Swinburne Business School, Australia) Holland
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K. H. Spencer (Civil Service College, Berkshire, England) Pickett
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David Shulman
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Martin J. (California State University) Gannon
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Learning to Manage Conflict : Getting People to Work Together Productively
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Mary Ellen (Pace University) Oliverio
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Mary Ellen (Pace University) Oliverio
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Charlene (Anne Arundel Community College) Cassidy
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HRM 4.0 For Human-Centered Organizations
Rita (Universita Cattolica del Sacro Cuore, Italy) Bissola
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