Strategic Customer Management : Integrating Relationship Marketing and CRM
Adrian Payne
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Strategic Customer Management : Integrating Relationship Marketing and CRM
Adrian Payne
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Customer Relationship Management
Simon Knox
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Add to BasketHandbook of CRM
Adrian Payne
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Add to BasketMagnetic Service
Chip R. Bell
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Add to BasketWired and Dangerous: How Your Customers Have Changed and What to Do About It
Chip R. Bell
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Add to BasketWired and Dangerous : How Your Customers Have Changed and What to Do About It
Chip R. Bell
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Wired and Dangerous : How Your Customers Have Changed and What to Do About It
Chip R. Bell
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Inside Your Customer's Imagination : 5 Secrets for Creating Breakthrough Products, Services, and Solutions
Chip R. Bell
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers
Chip R. Bell
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers
Chip R. Bell
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