The Handbook of Customer Satisfaction and Loyalty Measurement
Nigel Hill
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Nigel Hill
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How to Measure Customer Satisfaction
Nigel Hill
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Add to BasketRules to Break and Laws to Follow : How Your Business Can Beat the Crisis of Short-Termism
Don Peppers
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Managing Customer Relationships : A Strategic Framework
Don Peppers
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The Handbook of Customer Satisfaction and Loyalty Measurement
Nigel Hill
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Add to BasketHow to Measure Customer Satisfaction
Nigel Hill
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Add to BasketRules to Break and Laws to Follow : How Your Business Can Beat the Crisis of Short-Termism
Don Peppers
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Managing Customer Experience and Relationships : A Strategic Framework
Don Peppers
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The Handbook of Customer Satisfaction and Loyalty Measurement
Nigel Hill
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One to One B2B : Customer Development Strategies for the Business-to-business World
Don Peppers
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