The 10-Second Customer Journey : The CXO’s playbook for growing and retaining customers in a digital world
Todd Unger
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Add to BasketCustomer Communities : Engage and Retain Customers to Build the Future of Your Business
Nick Mehta
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Add to BasketThe 10-Second Customer Journey : The CXO’s playbook for growing and retaining customers in a digital world
Todd Unger
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Add to BasketManaging Customer Relationships Using Customer Care Techniques : Strategy Development of an International Enterprise
Anna (Czestochowa University Of Technology, Poland) Brzozowska
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Add to BasketMarketplace Dignity : Transforming How We Engage with Customers Across Their Journey
Cait Lamberton
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Cait Lamberton
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Cait Lamberton
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100 Proven Ways to Acquire and Keep Clients for Life
C. Richard Weylman
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Add to BasketExperience Rules! : The Experience Operating System (XOS) and 8 Keys to Enable It
Hinshaw
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Hug Your Customers : Love the Results
Jack Mitchell
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Add to BasketThe Thank You Economy
Gary Vaynerchuk
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Add to BasketCrowning the Customer : How To Become Customer-Driven
Sen. Feargal Quinn
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Add to BasketBe Our Guest (10th Anniversary Updated Edition) : Perfecting the Art of Customer Service
Ted Kinni
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Add to BasketThe New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph, PhD Michelli
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Add to BasketTen Principles Behind Great Customer Experiences, The
Matt Watkinson
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Add to BasketUnreasonable Hospitality : The Remarkable Power of Giving People More Than They Expect
Will Guidara
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Add to BasketThe Customer Rules : The 39 essential rules for delivering sensational service
Lee Cockerell
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Add to BasketWinning on Purpose : The Unbeatable Strategy of Loving Customers
Fred Reichheld
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Add to BasketCall Centers For Dummies
Real Bergevin
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Add to BasketBrilliant Customer Service
Debra Stevens
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Add to BasketThe Connected Company
Dave Gray
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Add to BasketThe Best Service is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Bill Price
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