The 10-Second Customer Journey : The CXO’s playbook for growing and retaining customers in a digital world
Todd Unger
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Blake Morgan
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Pre-OrderCustomer Communities : Engage and Retain Customers to Build the Future of Your Business
Nick Mehta
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Add to BasketThe 10-Second Customer Journey : The CXO’s playbook for growing and retaining customers in a digital world
Todd Unger
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C. Richard Weylman
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Add to BasketMarketplace Dignity : Transforming How We Engage with Customers Across Their Journey
Cait Lamberton
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Jack Mitchell
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Gary Vaynerchuk
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Sen. Feargal Quinn
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Add to BasketBe Our Guest (10th Anniversary Updated Edition) : Perfecting the Art of Customer Service
Ted Kinni
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Matt Watkinson
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Add to BasketThe New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph, PhD Michelli
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Add to BasketUnreasonable Hospitality : The Remarkable Power of Giving People More Than They Expect
Will Guidara
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Add to BasketThe Customer Rules : The 39 essential rules for delivering sensational service
Lee Cockerell
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Add to BasketWinning on Purpose : The Unbeatable Strategy of Loving Customers
Fred Reichheld
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Add to BasketCall Centers For Dummies
Real Bergevin
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Add to BasketBrilliant Customer Service
Debra Stevens
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Ben Reason
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Bill Price
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Add to BasketThe Connected Company
Dave Gray
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Add to BasketUncommon Service : How to Win by Putting Customers at the Core of Your Business
Frances Frei
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Add to BasketChief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
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Add to BasketThe Customer Success Professional's Handbook : How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
Ashvin Vaidyanathan
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Add to BasketFive Star Service : How to deliver exceptional customer service
Michael Heppell
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