£33.49
£26.23
Unavailable
Book (Paperback / softback)
Business-to-Business Marketing: A Step-by-Step Guide
Ray Wright
Unavailable
Format: Book (Paperback / softback)
£57.99
£53.19
Unavailable
Book (Paperback / softback)
Consumer Behavior
Frank (University of Cincinnati) Kardes
Unavailable
Format: Book (Paperback / softback)
£90.99
£80.04
Unavailable
Book (Paperback / softback)
Customer Service Marketing : Managing the Customer Experience
Edwin N. (Rochester Institute of Technology, USA) Torres
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£125.00
£101.44
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Designing and Delivering Superior Customer Value : Concepts, Cases, and Applications
Art (Nova Southeastern University, Fort Lauderdale, USA) Weinstein
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£175.00
£140.52
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Factory Information Systems : Design and Implementation for Cim Management and Control
John (Port Hueneme, California, and Austin, Texas, USA) Gaylord
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£58.99
£50.17
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Digital Economy for Customer Benefit and Business Fairness : Proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, In
Grisna Anggadwita
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£91.99
£76.12
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
The Practical Guide to Achieving Customer Satisfaction in Events and Hotels
Philip (Edge Hotel School, University of Essex, UK) Berners
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£135.00
£109.55
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Better Customer Service : Simple Rules You Can Apply Today
Edward C. Brewer
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£32.99
£28.91
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Better Customer Service : Simple Rules You Can Apply Today
Edward C. Brewer
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£135.00
£109.85
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Strategic Customer Management : Strategizing the Sales Organization
Nigel F (Professor of Marketing and Strategy, Warwick Business Piercy
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£72.00
£60.80
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Making Meaning : How Successful Businesses Deliver Meaningful Customer Experiences (Paperback)
Steve Diller
Unavailable
Format: Book (Paperback)
£31.99
£23.88
Unavailable
Book (Paperback)
Organisational Schizophrenia : Impact on Customer Service Quality
Gopal K Gureja
Unavailable
Format: Book (Paperback / softback)
£21.99
£21.09
Unavailable
Book (Paperback / softback)
Consumer Rights & Protection in India
Dr Mohammed Kamalun Nabi
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Hardback)
£55.99
£34.68
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Hardback)
Add to Basket
Signature Experience : Art and Science of Customer Engagement for Fashion & Luxury Companies
Stefania Saviolo
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£30.61
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket
Customer Encounters on Twitter - A Study of Positive Evaluation and Complaint Management on English Corporate Profiles
Anna Tereszkiewicz
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£42.00
£30.61
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Creating a Customer Experience-Centric Startup : A Step-by-Step Framework
Thomas Suwelack
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£32.99
£25.28
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
Joseph Kaswengi
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£149.99
£102.91
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
Joseph Kaswengi
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£149.99
£102.91
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket
Data-driven Retailing : A Non-technical Practitioners' Guide
Louis-Philippe Kerkhove
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Hardback)
£44.99
£33.84
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Hardback)
Add to Basket
Customer Behaviour in eCommerce : Case Studies from the Online Grocery Market
Sarka Zapletalova
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£44.99
£33.84
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket
Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs : Proceedings of the 2022 AMS Annual Conference, May 25-27, Monterey, CA, USA
Bruna Jochims
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Hardback)
£199.99
£136.09
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Hardback)
Add to Basket
Customer Success Management : Helping Business Customers Achieve Their Goals
Michael Kleinaltenkamp
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£89.99
£63.97
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Advances in National Brand and Private Label Marketing : 10th International Conference, 2023
Juan Carlos Gazquez-Abad
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£139.99
£96.42
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket