Customer Success Management : Helping Business Customers Achieve Their Goals
Michael Kleinaltenkamp
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Advances in National Brand and Private Label Marketing : 10th International Conference, 2023
Juan Carlos Gazquez-Abad
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Fast and Efficient Context-Aware Services
Danny (Technion, Israel Institute of Technology) Raz
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Modern Analysis of Customer Surveys : with Applications using R
Ron S. (KPA Ltd., Israel) Kenett
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Service Selling : A Guide to Increasing Sales and Profits in Consumer Financial Services
Robert G. Stemper
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Customer Service Marketing : Managing the Customer Experience
Edwin N. (Rochester Institute of Technology, USA) Torres
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Designing and Delivering Superior Customer Value : Concepts, Cases, and Applications
Art (Nova Southeastern University, Fort Lauderdale, USA) Weinstein
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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels
Philip (Edge Hotel School, University of Essex, UK) Berners
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Better Customer Service : Simple Rules You Can Apply Today
Edward C. Brewer
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Managing Customer Relationships on the Internet
Dharma Deo Sharma
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Matrix Methods : Applied Linear Algebra
Richard (Fairleigh Dickinson University, NJ, USA) Bronson
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Strategic Customer Management : Strategizing the Sales Organization
Nigel F (Professor of Marketing and Strategy, Warwick Business Piercy
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Business and Management Practices in South Asia : A Collection of Case Studies
Arijit Sikdar
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Handbook Of Research In Mass Customization And Personalization (In 2 Volumes)
Frank T (Rwth Aachen University, Germany) Piller
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Customer Advisory Boards : A Strategic Tool for Customer Relationship Building
David L Loudon
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Quick Service Restaurants, Franchising, and Multi-Unit Chain Management
Francis A Kwansa
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On the Front Line : Organization of Work in the Information Economy
Stephen J. Frenkel
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Call Center Continuity Planning
Jim Rowan
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Superior Customer Value : Finding and Keeping Customers in the Now Economy
Art (Nova Southeastern University, USA) Weinstein
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Customer Friendly : The Organizational Architecture of Service
James T. Ziegenfuss
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Electronic Customer Relationship Management
Jerry Fjermestad
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Customer Visits: Building a Better Market Focus : Building a Better Market Focus
Edward F. McQuarrie
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