Magnetic Service
Chip R. Bell
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Add to BasketGames Companies Play : An Insider's Guide to Surviving Politics
Gerry (The Red Marketing Company, UK) Griffin
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£11.39
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Add to BasketDelivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
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£17.99
£16.69
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Add to BasketNincompoopery : Why Your Customers Hate You--and How to Fix It
John R. Brandt
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£17.99
£13.92
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Add to BasketThe 8 Laws of Customer-Focused Leadership : New Rules for Building A Business Around Today’s Customer
Blake Morgan
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£20.00
£16.02
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How to Deal with Difficult Customers : 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent
Dave (LearnToLead.com) Anderson
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£14.17
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Add to BasketThe Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
Shep Hyken
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£23.99
£16.17
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Add to BasketFabled Service : Ordinary Acts, Extraordinary Outcomes
Bonnie Jameson
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£21.99
£15.91
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Add to BasketHow to Talk to Customers : Create a Great Impression Every Time with MAGIC
Diane Berenbaum
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£20.00
£14.90
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Add to BasketWe : The Ideal Customer Relationship
Steve Yastrow
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£14.38
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Add to BasketThe Hidden Wealth of Customers : Realizing the Untapped Value of Your Most Important Asset
Bill Lee
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£16.39
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Add to BasketCustomer Astonishment : 10 Secrets to World-Class Customer Care
Darby Checketts
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£10.86
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Add to BasketThe Umami Strategy : Stand Out by Mixing Business with Experience Design
Aga Szostek
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£25.00
£18.56
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Add to BasketThe Unsold Mindset : Redefining What It Means to Sell
Colin Coggins
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Add to BasketWhen Customers Think We Don't Care
Richard Buchanan
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Add to BasketContagious Selling: How to Turn a Connection into a Relationship that Lasts a Lifetime
David Rich
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£19.99
£15.04
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Add to BasketLegendary Service: The Key is to Care
Ken Blanchard
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£14.48
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Add to BasketThe Big Book of Customer Service Training Games
Peggy Carlaw
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£13.50
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Inspire : How to keep your customers when your competitors can't
Jim Champy
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£16.99
£15.42
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Ignore Your Customers (and They'll Go Away) : The Simple Playbook for Delivering the Ultimate Customer Service Experience
Micah Solomon
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£17.99
£13.92
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£16.99
£11.66
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The Celebrity Experience : Insider Secrets to Delivering Red Carpet Customer Service
Donna Cutting
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£25.99
£17.93
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Add to BasketFocusing on Customers Participant Workbook : Creating Remarkable Leaders
Kevin Eikenberry
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£14.30
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£28.99
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