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The Customer Success Professional's Handbook : How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company - Book

£24.00

£16.56

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Five Star Service : How to deliver exceptional customer service - Book

Five Star Service : How to deliver exceptional customer service

Michael Heppell

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£12.99

£10.65

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Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People - Book

Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People

Roy Lilley

Format: Book (Paperback / softback)

£12.99

£11.17

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The Art of Client Service : The Classic Guide, Updated for Today's Marketers and Advertisers - Book

£26.00

£17.57

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The Experience Economy, With a New Preface by the Authors : Competing for Customer Time, Attention, and Money - Book

The Experience Economy, With a New Preface by the Authors : Competing for Customer Time, Attention, and Money

B. Joseph Pine II

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£23.00

£18.64

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The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift - Book

The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift

Nick Mehta

Format: Book (Hardback)

£22.00

£15.55

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The Experience : The 5 Principles of Disney Service and Relationship Excellence - Book

The Experience : The 5 Principles of Disney Service and Relationship Excellence

Bruce Loeffler

Format: Book (Hardback)

£21.00

£15.04

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Unlocking the Customer Value Chain : How Decoupling Drives Consumer Disruption - Book

Unlocking the Customer Value Chain : How Decoupling Drives Consumer Disruption

Thales S. Teixeira

Format: Book (Hardback)

£23.00

£16.05

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Perfect Phrases for Customer Service, Second Edition - Book

Perfect Phrases for Customer Service, Second Edition

Robert Bacal

Format: Book (Paperback / softback)

£16.99

£13.41

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The Human Experience : How to make life better for your customers and create a more successful organization - Book

The Human Experience : How to make life better for your customers and create a more successful organization

John Sills

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£20.00

£15.38

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Superfans : The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business - Book

Superfans : The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business

Pat Flynn

Format: Book (Hardback)

£21.95

£15.53

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People in Delivery - Book

People in Delivery

Shalini Vallepur

Format: Book (Hardback)

£12.99

£10.72

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Coffee's for Closers : The Best Real Life Sales Book You'll Ever Read - Book

Coffee's for Closers : The Best Real Life Sales Book You'll Ever Read

Tony Morris

Format: Book (Hardback)

£18.99

£13.75

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The Customer of the Future : 10 Guiding Principles for Winning Tomorrow's Business - Book

The Customer of the Future : 10 Guiding Principles for Winning Tomorrow's Business

Blake Morgan

Format: Book (Hardback)

£17.99

£14.26

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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations - Book

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

Leonard Berry

Format: Book (Paperback / softback)

£24.99

£18.19

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Customer Experience For Dummies - Book

Customer Experience For Dummies

Roy Barnes

Format: Book (Paperback / softback)

£17.99

£13.45

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CRM For Dummies - Book

CRM For Dummies

Lars Helgeson

Format: Book (Paperback / softback)

£21.99

£15.75

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The Values Economy : How to Deliver Purpose-Driven Service for Sustained Performance - Book

The Values Economy : How to Deliver Purpose-Driven Service for Sustained Performance

Williams Alan

Format: Book (Paperback / softback)

£14.99

£11.73

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The Unsold Mindset : Redefining What It Means to Sell - Book

The Unsold Mindset : Redefining What It Means to Sell

Colin Coggins

Format: Book (Hardback)

£22.00

£16.78

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Customer Service Skills for Success ISE - Book

Customer Service Skills for Success ISE

Robert Lucas

Format: Book (Paperback / softback)

£52.99

£45.58

Book (Paperback / softback)

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The Customer Success Pioneer : The first 12 months of your journey into growth - Book

The Customer Success Pioneer : The first 12 months of your journey into growth

Kellie Lucas

Format: Book (Paperback / softback)

£15.99

£10.15

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The Gold Standard : Giving Your Customers What They Didn't Know They Wanted - Book

The Gold Standard : Giving Your Customers What They Didn't Know They Wanted

Colin Cowie

Format: Book (Hardback)

£20.00

£15.66

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The Pricing Model Revolution : How Pricing Will Change the Way We Sell and Buy On and Offline - Book

The Pricing Model Revolution : How Pricing Will Change the Way We Sell and Buy On and Offline

Danilo Zatta

Format: Book (Hardback)

£29.99

£19.79

Book (Hardback)

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The Thank You Economy - eAudiobook

The Thank You Economy

Gary Vaynerchuk

Format: eAudiobook (eAudiobook MP3)

£15.99

£11.99

eAudiobook (eAudiobook MP3)

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