Differentiate or Die : Survival in Our Era of Killer Competition
Jack Trout
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Service Design for Business : A Practical Guide to Optimizing the Customer Experience
Ben Reason
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£24.00
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Selling Luxury : Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
Robin Lent
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£25.00
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Platform Revolution : How Networked Markets Are Transforming the Economy--and How to Make Them Work for You
Geoffrey G. Parker
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Uncommon Service : How to Win by Putting Customers at the Core of Your Business
Frances Frei
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Sense : The book that uses sensory science to make you happier
Russell Jones
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£12.99
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Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
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The Customer Success Professional's Handbook : How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
Ashvin Vaidyanathan
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Beyond Disruption : Innovate and Achieve Growth without Displacing Industries, Companies, or Jobs
W. Chan Kim
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Better Brand Health : Measures and Metrics for a How Brands Grow World
Jenni (International Director, International Director, Ehren Romaniuk
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£20.99
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Goodvertising : Creative Advertising that Cares
Thomas Kolster
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The Art of Client Service : The Classic Guide, Updated for Today's Marketers and Advertisers
Robert (University of Texas at Austin) Solomon
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£26.00
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The PR Masterclass : How to develop a public relations strategy that works!
Alex Singleton
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Sales EQ : How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal
Jeb Blount
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The Experience Economy, With a New Preface by the Authors : Competing for Customer Time, Attention, and Money
B. Joseph Pine II
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Share This : The Social Media Handbook for PR Professionals
CIPR (Chartered Institute of Public Relations)
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The Irresistible Offer : How to Sell Your Product or Service in 3 Seconds or Less
Mark Joyner
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Predictable Prospecting: How to Radically Increase Your B2B Sales Pipeline
Marylou Tyler
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Brand Relevance : Making Competitors Irrelevant
David A. (University of California, Berkeley, CA) Aaker
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Sustainable Marketing : How to Drive Profits with Purpose
Michelle Carvill
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Winning the Story Wars : Why Those Who Tell (and Live) the Best Stories Will Rule the Future
Jonah Sachs
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The 12 Powers of a Marketing Leader: How to Succeed by Building Customer and Company Value
Thomas Barta
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Hacking Marketing : Agile Practices to Make Marketing Smarter, Faster, and More Innovative
Scott Brinker
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The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift
Nick Mehta
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