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Connected CRM : Implementing a Data-Driven, Customer-Centric Business Strategy - Book

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Inbound Organization : How to Build and Strengthen Your Company's Future Using Inbound Principles - Book

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Listen Up! : How to Tune In to Customers and Turn Down the Noise - Book

Listen Up! : How to Tune In to Customers and Turn Down the Noise

Karen Mangia

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For the Win, Revised and Updated Edition : The Power of Gamification and Game Thinking in Business, Education, Government, and Social Impact - Book

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The Come Back Culture – 10 Business Practices That Create Lifelong Customers - Book

The Come Back Culture – 10 Business Practices That Create Lifelong Customers

Jason Young

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Seeing the How : Transforming What People Do, Not Buy, To Gain Market Advantage - Book

Seeing the How : Transforming What People Do, Not Buy, To Gain Market Advantage

Allen P. Adamson

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Customer First : A Mindset That Spells Success in Today's World - Book

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