The Experience : The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler
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The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift
Nick Mehta
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Practical Zendesk Administration : A World-Class Customer Service Platform
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Simply Better : Winning and Keeping Customers by Delivering What Matters Most
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Blind Spot : Illuminating the Hidden Value In Business
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Unreasonable Hospitality : The Remarkable Power of Giving People More Than They Expect
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Customer Insights : Kundenbedurfnisse und Konsumentenverhalten verstehen
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Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
Micah Solomon
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Close for Life: The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You
Josh Cadillac
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Close for Life: The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You
Josh Cadillac
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Unforgettable : The Art and Science of Creating Memorable Experiences
Phil Mershon
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The Hospitality Mentality : Create Raving Fans Through Your Guest Experience
Josh Liebman
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The Unsell : Sales Techniques for The Modern Buyer
Michael Tuso
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KI im Vertrieb : Revolutionieren Sie Ihre Verkaufsstrategie
Jerry J. Stevens
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Quick Guide Digital Marketing Roadmap : Analyse, Konzeptentwicklung und Erfolgsmessung Ihres Digitalen Marketings
Alexander Schwarz-Musch
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Bedurfnis- und losungsorientierte Gesprache fuhren - privat und beruflich : 10 Tipps zur erfolgreichen Kommunikation
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Toxic Client : Knowing and Avoiding Problem Customers
Garrett Sutton
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Service Excellence in Organizations, Volume II : Eight Key Steps to Follow and Achieve It
Fiona Urquhart
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