QR Codes Kill Kittens : How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground
Scott Stratten
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Innovating Analytics : How the Next Generation of Net Promoter Can Increase Sales and Drive Business Results
Larry Freed
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The Come Back Culture – 10 Business Practices That Create Lifelong Customers
Jason Young
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Value as a Service : Embracing the Coming Disruption
Rob Bernshteyn
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Raving Patients : The Definitive Guide To Using Reputation Marketing To Attract Hundreds Of New Patients
Dr. Len Tau
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INDISPENSABLE : Build and Lead A Company Customers Can't Live Without
James M. Kerr
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So, What's the Bottom Line? : 76 Proven Marketing Tips & Techniques for Building Your Business and Personal Brand
Yitzchok Saftlas
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The Smile Prescription
Rich Castellano
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Superconsumers : A Simple, Speedy, and Sustainable Path to Superior Growth
Eddie Yoon
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The Ultimate Customer Experience : 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work
Scott McKain
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£24.00
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Seeing the How : Transforming What People Do, Not Buy, To Gain Market Advantage
Allen P. Adamson
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£25.00
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Empathy In Action : How to Deliver Great Customer Experiences at Scale
Tony Bates
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