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Customer Service : New Rules for a Social-Enabled World - eBook

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A World Gone Social : How Companies Must Adapt to Survive - eBook

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The Customer Rules : The 39 essential rules for delivering sensational service - eBook

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Rebel's Guide to Email Marketing, The : Grow Your List, Break the Rules, and Win - eBook

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Do the Right Thing - eBook

Do the Right Thing

James F. Parker

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United Breaks Guitars

Dave Carroll

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The Mad Clientist's ABCs of Client Service - eBook

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Microsoft Dynamics CRM 2011 Step by Step - eBook

Microsoft Dynamics CRM 2011 Step by Step

Mike Snyder

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Five Star Service : How To Deliver Exceptional Customer Service - eBook

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