Tourist Customer Service Satisfaction : An Encounter Approach
Francis Noe
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Global Tourist Behavior
Erdener Kaynak
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Current Issues and Development in Hospitality and Tourism Satisfaction
Muzaffer Uysal
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Tourist Customer Service Satisfaction : An Encounter Approach
Francis Noe
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Global Tourist Behavior
Erdener Kaynak
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Communication and Channel Systems in Tourism Marketing
Muzaffer Uysal
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Communication and Channel Systems in Tourism Marketing
Muzaffer Uysal
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Recent Advances in Tourism Marketing Research
Kaye Sung Chon
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