Zufriedenheit mit Dienstleistungen : Ein phasenorientierter Ansatz zur Operationalisierung und Erklaerung der Kundenzufriedenheit im Verkehrsbereich auf empirischer Basis
Siefke Andreas Siefke
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Birkelbach Ralf Birkelbach
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Laakmann Kai Laakmann
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IAEA
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United Nations: Economic Commission for Europe
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United Nations: Economic Commission for Europe
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United Nations: Economic Commission for Europe
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United Nations: Economic Commission for Europe
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United Nations: Economic Commission for Europe
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United Nations: Economic Commission for Europe
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United Nations: Economic Commission for Europe
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United Nations: Economic Commission for Europe
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United Nations: Economic Commission for Europe
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