When Push Comes to Shove : A Practical Guide to Mediating Disputes, Hardback Book

When Push Comes to Shove : A Practical Guide to Mediating Disputes Hardback

Hardback

Available to Order - This title is available to order, with delivery expected within 2 weeks
  • Information

Description

Fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life--including the workplace, the classroom, and courtroom-adjunct programs--offering a how-to approach to mediation.

This book is a valuable tool for the growing group of lay and professional mediators, including volunteers and professionals in court-adjunct programs, attorneys, teachers, and social services, along with HR professionals and managers in organizations who need these core skills areas for their work.

When Push Comes to Shove covers the basic interpersonal and communications skills needed to mediate conflict, presenting a five-step mediation process, and coaches the reader through each phase.

It also addresses mediation on the fly where a more structured process is not possible or called for.

Information

Save 16%

£47.50

£39.59

Available to Order - This title is available to order, with delivery expected within 2 weeks
Add to Basket
Sign in to add to wishlist

Information