The No-nonsense Guide to Training in Libraries
Barbara Allan
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Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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The No-Nonsense Guide to Project Management
Barbara Allan
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The No-Nonsense Guide to Leadership, Management and Teamwork
Barbara Allan
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Supervising and Leading Teams in ILS
Barbara Allan
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Blended Learning : Tools for Teaching and Training
Barbara Allan
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Reference and Information Services : A Reader for Today
Bill Katz
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Community College Reference Services : A Working Guide by and for Librarians
Bill Katz
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The Facet Library Management Collection
Wyoma VanDuinkerken
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The Facet Performance Measurement and Metrics Collection
Sharon Markless
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Project Management : Tools and Techniques for Today's ILS Professional
Barbara Allan
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Cataloging and Classification for Library Technicians, Second Edition
Ruth C Carter
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Cataloging and Classification for Library Technicians, Second Edition
Ruth C Carter
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Managing Cataloging and the Organization of Information : Philosophies, Practices and Challenges at the Onset of the 21st Century
Ruth C Carter
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Managing Cataloging and the Organization of Information : Philosophies, Practices and Challenges at the Onset of the 21st Century
Ruth C Carter
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Introduction to Technical Services for Library Technicians
Ruth C Carter
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