Project Management : Tools and techniques for today's ILS professional
Barbara Allan
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The No-nonsense Guide to Training in Libraries
Barbara Allan
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Supervising and Leading Teams in ILS
Barbara Allan
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Blended Learning : Tools for Teaching and Training
Barbara Allan
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Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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The No-Nonsense Guide to Project Management
Barbara Allan
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The No-Nonsense Guide to Leadership, Management and Teamwork
Barbara Allan
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Buyers and Borrowers : The Application of Consumer Theory to the Study of Library Use
Charles D Emery
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Buyers and Borrowers : The Application of Consumer Theory to the Study of Library Use
Charles D Emery
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Archives of Library Research From the Molesworth Institute
Norman D Stevens
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Archives of Library Research From the Molesworth Institute
Norman D Stevens
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
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Getting Started with Evaluation
Peter Hernon
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Managing with Data : Using ACRLMetrics and PLAmetrics
Peter Hernon
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Financial Management in Academic Libraries : Data-Driven Planning and Budgeting
Robert E. Dugan
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Essays on Public Documents and Government Policies
Peter Gellatly
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Archives of Library Research From the Molesworth Institute
Norman D Stevens
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