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The Promise of Cultural Institutions
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A Place Not a Place : Reflection and Possibility in Museums and Libraries
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Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
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Reference Services and Media
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Innovations in Science and Technology Libraries
Rita (Florida Atlantic University, USA) Pellen
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Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
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Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
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Outreach Services in Academic and Special Libraries
Linda S Katz
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Outreach Services in Academic and Special Libraries
Linda S Katz
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Digital versus Non-Digital Reference : Ask a Librarian Online and Offline
Linda S Katz
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Improving Internet Reference Services to Distance Learners
Rita (Florida Atlantic University, USA) Pellen
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Libraries Within Their Institutions : Creative Collaborations
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Libraries Beyond Their Institutions : Partnerships That Work
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Reference and Information Services : A Reader for Today
Bill Katz
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Reference and Information Services : A Reader for the Nineties
Bill Katz
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Community College Reference Services : A Working Guide by and for Librarians
Bill Katz
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