Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
Out of Stock - We are unable to provide an estimated availability date for this product
Format: Book (Paperback / softback)
£61.58
Out of Stock - We are unable to provide an estimated availability date for this product
Book (Paperback / softback)
Add to BasketAssessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£72.00
£69.30
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to BasketReference and Information Services : A Reader for Today
Bill Katz
Unavailable
Format: Book (Hardback)
£93.00
£72.96
Unavailable
Book (Hardback)
Reference and Information Services : A Reader for the Nineties
Bill Katz
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Hardback)
£96.00
£73.54
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Hardback)
Add to BasketCommunity College Reference Services : A Working Guide by and for Librarians
Bill Katz
Unavailable
Format: Book (Hardback)
£87.00
£68.54
Unavailable
Book (Hardback)
Community College Libraries/Community College Reference Services : A Set
Rosanne Kalick
Out of Stock - We are unable to provide an estimated availability date for this product
Format: Book (Hardback)
£58.00
£46.00
Out of Stock - We are unable to provide an estimated availability date for this product
Book (Hardback)
Add to BasketThe Facet Performance Measurement and Metrics Collection
Sharon Markless
Unavailable
Format: Book (Paperback / softback)
£383.69
Unavailable
Book (Paperback / softback)