Virtual Slavica : Digital Libraries, Digital Archives
Michael Neubert
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Improving Internet Reference Services to Distance Learners
Rita (Florida Atlantic University, USA) Pellen
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Libraries Within Their Institutions : Creative Collaborations
Rita (Florida Atlantic University, USA) Pellen
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The Eleventh Off-Campus Library Services Conference Proceedings
Patrick Mahoney
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Libraries Beyond Their Institutions : Partnerships That Work
Rita (Florida Atlantic University, USA) Pellen
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Portals and Libraries
Sarah C. Michalak
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Internet Reference Support for Distance Learners
Rita (Florida Atlantic University, USA) Pellen
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New Directions in Reference
Bryon D. Anderson
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Interlibrary Loan and Document Delivery : Best Practices for Operating and Managing Interlibrary Loan Services in All Libraries
Lee Andrew Hilyer
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The Changing Face of Government Information : Providing Access in the Twenty-First Century
Suhasini L. Kumar
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Reference Assessment and Evaluation
Tom Diamond
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Tracking a Diaspora : Emigres from Russia and Eastern Europe in the Repositories
Anatol Shmelev
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Assessing Reference and User Services in a Digital Age
Eric Novotny
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Library/Vendor Relationships
Sam Brooks
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Marketing and Managing Electronic Reserves
Trevor A. Dawes
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Moving Beyond the Presentation Layer : Content and Context in the Dewey Decimal Classification (DDC) System
Joan S. Mitchell
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The Twelfth Off-Campus Library Services Conference Proceedings
Julie A. Garrison
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Google Scholar and More : New Google Applications and Tools for Libraries and Library Users
William (Florida Atlantic University, USA) Miller
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Strategic Help Seeking : Implications for Learning and Teaching
Stuart A. Karabenick
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Deering Library : An Illustrated History
Russell T. Clement
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Managing Curriculum Materials in the Academic Library
Alice S. Clark
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Reference and Information Services : A Reader for Today
Bill Katz
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Success in Answering Reference Questions : Two Studies
Frances Benham
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