The Cambridge History of Libraries in Britain and Ireland: Volume 3, 1850-2000
Alistair Black
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The Cambridge History of Libraries in Britain and Ireland: Volume 1, To 1640
Elisabeth (Darwin College, Cambridge) Leedham-Green
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Library Services for Career Planning, Job Searching, and Employment Opportunities
Byron (Northern Illinois University, DeKalb, IL, USA) Anderson
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Assessment and Accountability in Reference Work
Susan Griswold Blandy
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Library Overdues : Analysis, Strategies, and Solutions to the Problem
Robert Burgin
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Expert Systems in Reference Services
Christine Roysdon
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Reference Services in Archives
Lucille Whalen
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Information Brokers and Reference Services
Robin Kinder
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The Publishing and Review of Reference Sources
Bill Katz
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Reference Services and Public Policy
Richard D. Irving
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International Aspects of Reference and Information Services
Bill Katz
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Personnel Issues in Reference Services
Bill Katz
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Conflicts in Reference Services
Bill Katz
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Finance, Budget, and Management for Reference Services
Ruth A. Fraley
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Opportunities for Reference Services : The Bright Side of Reference Services in the 1990's
Bill Katz
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Continuing Education of Reference Librarians
Bill Katz
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Newspapers in the Library : New Approaches to Management and Reference Work
Lois N. Upham
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Reference Services and Technical Services : Interactions in Library Practice
Gordon Stevenson
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The Reference Librarian and Implications of Mediation
M. Keith Ewing
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Healthcare Knowledge Management : Issues, Advances and Successes
Rajeev Bali
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Emerging Practices in Science and Technology Librarianship
Amy Besnoy
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Designing and Developing Library Intranets
Nina (Arapaho Library District, USA) McHale
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Collecting Nature : The American Environmental Movement and the Conservation Library
Andrew G. Kirk
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Middle East Sources : A MELCOM Guide to Middle Eastern and Islamic Books and Materials in the United Kingdom and Irish Libraries
Ian Richard Netton
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