The 4 Rs of Reference : Using the Psychology of Question-Asking for Reference Success
David A. Tyckoson
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Digital Paper : A Manual for Research and Writing with Library and Internet Materials
Andrew (University of Leicester, Leiceister, UK) Abbott
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Systematic Searching : Practical ideas for improving results
Paul Levay
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Providing Reference Services : A Practical Guide for Librarians
John Gottfried
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Expert Internet Searching
Phil Bradley
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Know it All, Find it Fast for Youth Librarians and Teachers
Christinea Donnelly
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Reference and Access : Innovative Practices for Archives and Special Collections
Kate Theimer
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The Reference Interview Today : Negotiating and Answering Questions Face to Face, on the Phone, and Virtually
Dave Harmeyer
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Successful Enquiry Answering Every Time : Thinking your way from problem to solution
Tim Buckley Owen
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Innovations in Information Retrieval : Perspectives for Theory and Practice
Allen Foster
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Dealing With Change Through Information Sculpting
Ian (University of Strathclyde, UK) Ruthven
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A-Z Common Reference Questions for Academic Librarians
Heather Dawson
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A Subject Guide to Quality Web Sites
Paul R. Burden
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Introduction to Reference and Information Services in Today's School Library
Lesley S.J. Farmer
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Implementing an Inclusive Staffing Model for Today's Reference Services : A Practical Guide for Librarians
Julia K. Nims
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Repositioning Reference : New Methods and New Services for a New Age
Laura Saunders
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Managing Reference Today : New Models and Best Practices
Kay Ann Cassell
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Introduction to Reference and Information Services in Today's School Library
Lesley S.J. Farmer
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Repositioning Reference : New Methods and New Services for a New Age
Laura Saunders
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Digital Paper : A Manual for Research and Writing with Library and Internet Materials
Andrew (University of Leicester, Leiceister, UK) Abbott
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Young Adult Literature : From Romance to Realism
Michael Cart
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Fundamentals of Reference
Carolyn M. Mulac
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Open Access : What You Need to Know Now
Wait Crawford
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Picture Books for Children : Fiction, Folktales and Poetry
Mary Northrup
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