Digital Paper : A Manual for Research and Writing with Library and Internet Materials
Andrew (University of Leicester, Leiceister, UK) Abbott
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Letting Go of the Words : Writing Web Content that Works
Janice (Ginny) Redish
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Systematic Searching : Practical ideas for improving results
Paul Levay
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The Organization of Knowledge : Caught Between Global Structures and Local Meaning
Jack Andersen
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Providing Reference Services : A Practical Guide for Librarians
John Gottfried
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A-Z Common Reference Questions for Academic Librarians
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Picture Books for Children : Fiction, Folktales, and Poetry
Mary Northrup
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Picture Books for Children : Fiction, Folktales, and Poetry
Mary Northrup
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Introduction to Reference and Information Services in Today's School Library
Lesley S. J. Farmer
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The Reference Interview Today : Negotiating and Answering Questions Face to Face, on the Phone, and Virtually
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Managing Reference Today : New Models and Best Practices
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Assessment and Accountability in Reference Work
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Assessment and Accountability in Reference Work
Susan Griswold Blandy
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International Aspects of Reference and Information Services
Bill Katz
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