The 4 Rs of Reference : Using the Psychology of Question-Asking for Reference Success
David A. Tyckoson
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Paul Levay
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Jack Andersen
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A-Z Common Reference Questions for Academic Librarians
Heather Dawson
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Expert Internet Searching
Phil Bradley
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Christinea Donnelly
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Kate Theimer
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Tim Buckley Owen
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Add to BasketDealing With Change Through Information Sculpting
Ian (University of Strathclyde, UK) Ruthven
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Add to BasketA-Z Common Reference Questions for Academic Librarians
Heather Dawson
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Allen Foster
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Add to BasketYoung Adult Literature : From Romance to Realism
Michael Cart
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Add to BasketFundamentals of Reference
Carolyn M. Mulac
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Mary Northrup
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Jeffrey T. Huber
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Add to BasketReference Sources for Small and Medium-sized Libraries
Jack O'Gorman
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Mary K. Mannix
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Add to BasketLocal History Refernce Collections for Public Libraries
Kathy Marquis
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Cassandra J. Hartnett
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Add to BasketConducting the Reference Interview
Catherine Sheldrick Ross
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Andrew (University of Leicester, Leiceister, UK) Abbott
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Add to BasketA Subject Guide to Quality Web Sites
Paul R. Burden
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Add to BasketIntroduction to Reference and Information Services in Today's School Library
Lesley S.J. Farmer
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