The Reference Interview Today : Negotiating and Answering Questions Face to Face, on the Phone, and Virtually
Dave Harmeyer
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Elizabeth Connor
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Susan Griswold Blandy
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Christine Roysdon
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Lucille Whalen
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Robin Kinder
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Bill Katz
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Richard D. Irving
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Bill Katz
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Bill Katz
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Bill Katz
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Ruth A. Fraley
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Add to BasketOpportunities for Reference Services : The Bright Side of Reference Services in the 1990's
Bill Katz
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Bill Katz
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Lois N. Upham
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Gordon Stevenson
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M. Keith Ewing
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Lisa A. Ellis
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Wait Crawford
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Kay Ann Cassell
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Peggy Whitley
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Rhonda L. Clark
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