Reading and the Reference Librarian : The Importance to Library Service of Staff Reading Habits
Juris Dilevko
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Readers' Advisory Service in North American Public Libraries, 1870-2005 : A History and Critical Analysis
Juris Dilevko
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Patron Engagement and Marketing Products and Services for Public Libraries
Marshall Breeding
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Resource Sharing in Libraries : Concepts, Products, Technologies, and Trends
Marshall Breeding
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Improving Internet Reference Services to Distance Learners
Rita (Florida Atlantic University, USA) Pellen
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Libraries Within Their Institutions : Creative Collaborations
Rita (Florida Atlantic University, USA) Pellen
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Libraries Beyond Their Institutions : Partnerships That Work
Rita (Florida Atlantic University, USA) Pellen
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Internet Reference Support for Distance Learners
Rita (Florida Atlantic University, USA) Pellen
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